Frequently Asked Questions

How to obtain my log in details - username and password?

How to search for my establishment and update my establishment?

How to change my email address and telephone number?

How to search for courses/Make a booking?

Booking is unauthorised

How to cancel an event place

How to fill out an online evaluation form?

How to retrieve my certificate?

How to nominate a CPD leader for your organisation?

What is my role as CPD Leader?

How do I authorise a booking for a staff member?

How can I cancel/substitute a member of staff on a course if I am the CPD Leader?