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If you have any queries or require help accessing your account on CPD Online, please contact the support team by emailing

We aim to respond to enquiries within 3 working days. If your query is urgent please call our helpdesk on 03301 651000. Our Helpdesk is available between the hours of 08:30-17:00 Monday to Thursday and 08:30-16:30 on Fridays. Outside these hours you can either leave a voice message via our Helpdesk number or email us on

The Frequently Asked Questions section may be able to help with your query.